Thank you for visiting and shopping at Royal Prolex. Following are the terms and conditions that constitute our Shipping Policy.

  • Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Average Free Shipping times are as follows;

United States: Delivery time is 7-30 days.

Canada: Delivery time is 8-30 days.

Australia: Delivery time is 7-30 days.

United Kingdom: Delivery time is 6-30 days.

Europe: Delivery time is 10-18 days.

India: Delivery time is 10-25 days.

Asia: Delivery time is 7-30 days.

Worldwide: Delivery time is 15-35 days

Average Express Shipping times are as follows;

United States : Delivery time is 7-12 days.

Canada : Delivery time is 8-15 days.

Australia : Delivery time is 7-9 days.

United Kingdom : Delivery time is 6-10 days.

Europe: Delivery time is 7-12 days.

India: Delivery time is 7-12 days.

Asia: Delivery time is 7-9 days.

Worldwide : Delivery time is 7-25 days

Shipment Modes (3)

Free Standard Shipping – FREE for all orders

Express Shipping – PAID (Free for orders over AUD$150)

DHL – PAID (only available for select locations)

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Royal Prolex ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses & to Australia.

  • Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

  • Customs, Duties and Taxes

Royal Prolex is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Damages

Royal Prolex is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.